Refund & Return Policy
Effective Date: 7th July’ 2018
At Scholar Trail, we are committed to providing high-quality educational services and ensuring your satisfaction. This Refund & Return Policy outlines the terms under which refunds for courses and services are processed.
1. Course Enrollment Refunds Refunds for course enrollments are subject to the following conditions:
- Full Refund: If a request for a refund is made within [X days] from the date of purchase and before the start of the course, a full refund will be issued.
- Partial Refund: If the course has started but the request is made within [Y days] from the start date, a partial refund may be granted based on the proportion of the course completed.
- No Refund: Requests made after [Y days] from the course start date or after course completion will not be eligible for a refund.
2. Refund Request Process To request a refund, please follow these steps:
- Contact us at scholartrail57@gmail.com with the subject line βRefund Requestβ.
- Include your name, contact information, course details, and the reason for the refund request.
- Our support team will review the request and respond within [Z business days].
3. Exceptions Refunds may not be provided under the following circumstances:
- If course materials have been extensively accessed or downloaded.
- Promotional or discounted courses may have different refund terms, which will be communicated at the time of purchase.
4. Processing Time and Payment Methods Approved refunds will be processed within [Z days] and credited back to the original payment method. The estimated processing times for different payment methods are:
- Credit/Debit Card: Refunds may take 5-10 business days to appear in your account, depending on your card issuer.
- Bank Transfer: Refunds may take 7-14 business days to be reflected in your bank account.
- Online Payment Platforms (e.g., PayPal, UPI): Refunds may take 3-7 business days.
5. Changes to This Policy Scholar Trail reserves the right to modify this Refund & Return Policy at any time. Changes will be posted on this page and will take effect immediately.
Contact Us For questions or assistance regarding this policy, please contact:
Name: Jesika
Phone: +91 9988094693
Email: scholartrail57@gmail.com
We appreciate your trust in Scholar Trail and are here to support your learning journey every step of the way.